ViciDial/agc_2-X
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a14ae775700cfea70525c1a4ff3dd4b17a99bc43
Commit Graph
565 Commits
Author SHA1 Message Date
mattf a14ae77570 Added some new agent_events entries to vicidial.php for Agent Events Push feature 
git-svn-id: svn://192.168.202.10@2784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-30 00:34:50 +00:00
mattf 99cd88a561 Added DIAL status for manual dial agent calls that have not been answered in Real-Time Report and Non-Agent API functions 
git-svn-id: svn://192.168.202.10@2780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-15 04:37:47 +00:00
mattf c65e98091d Added 'commit' function to force immediate submission of Customer Information changes to database 
git-svn-id: svn://192.168.202.10@2777 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 21:21:47 +00:00
mattf cee52889a0 Added basic one-way Cross-Cluster-Communication feature 
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 20:13:55 +00:00
mattf d64e8b4161 Added more agent events to vicidial.php 
git-svn-id: svn://192.168.202.10@2769 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-02 00:28:42 +00:00
mattf 559c7a2c6a Added Add-to-hopper options to update_lead function in the Non-Agent API 
git-svn-id: svn://192.168.202.10@2768 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-01 12:43:23 +00:00
mattf eabd28b7ef Added Agent Events Push features 
git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-31 13:38:33 +00:00
mattf 70dc5676ac beta code for rt blind monitoring logging 
git-svn-id: svn://192.168.202.10@2749 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-09 16:48:10 +00:00
mattf ef8e18f5f6 Added force_entry_list_id option for update_lead in non-agent API 
git-svn-id: svn://192.168.202.10@2737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-23 12:26:45 +00:00
mattf 76eeb2c377 updates and troubleshooting for email doc 
git-svn-id: svn://192.168.202.10@2723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-05 11:41:14 +00:00
mattf d9bed56456 Added DID field variables and uniqueid to dispo send email script 
Added DID field variables to custom field display fields

git-svn-id: svn://192.168.202.10@2719 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-30 16:13:08 +00:00
mattf a0cac5e256 populate new lead with field data from dropped lead in AST_droplist_process.pl script 
git-svn-id: svn://192.168.202.10@2717 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-30 13:36:05 +00:00
mattf 8a8494bcbb Added validation that sounds web dir exists for audio store and non-agent API 
Enabled required custom list fields with INBOUND_ONLY option

git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-02 18:26:42 +00:00
mattf c3162e1d55 Changed AST_conf_update_3wway.pl to allow file logging using server settings 
git-svn-id: svn://192.168.202.10@2681 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-22 16:44:36 +00:00
mattf fe6a6187b1 Added Agent API function switch_lead to switch the active call lead_id while 
the agent is on a live inbound phone call.

git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-20 19:18:08 +00:00
mattf 827e3a6d94 Added web lead loader duplicate check options to check for leads loaded only 
within the last 90-days. Also added to Non-Agent API add_lead function.

git-svn-id: svn://192.168.202.10@2672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-18 20:35:17 +00:00
mattf e2e5bb0069 Added logging of API request URLs, with display in API Log report 
git-svn-id: svn://192.168.202.10@2664 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-09 22:52:28 +00:00
mattf 4e22158f7d Added phone_number_log API function 
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-07 18:44:38 +00:00
mattf 49f67a654b Fixes for pause-while-call-coming-in issues in agent screen. 
Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
 send a URL defined in a Settings Container.

git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:45:40 +00:00
mattf 4ebe87b629 Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu 
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-13 21:53:15 +00:00
mattf b87a7806ee Added the ability for internal chats to have more than one agent participant 
Fix for rare parked call hangup issue

git-svn-id: svn://192.168.202.10@2648 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-17 14:13:08 +00:00
mattf 2d6d7b6f3b doc update 
git-svn-id: svn://192.168.202.10@2640 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-03 16:34:54 +00:00
mattf cc6b8fe539 updates to outbound routing optimization and testing 
git-svn-id: svn://192.168.202.10@2639 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-02 04:11:00 +00:00
mattf 0d145ab94e removal of quotes from display text 
added vdad debug report

git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-24 15:04:39 +00:00
mattf f4e3cd1f05 Added listloader file upload error output 
Added beta outbound call routing code and docs

git-svn-id: svn://192.168.202.10@2620 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-15 19:46:42 +00:00
mattf c14dae4149 updated DNC-dot-COM integration doc 
git-svn-id: svn://192.168.202.10@2619 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-14 21:25:28 +00:00
mattf 92a60beccd Added LOG_TABLES.txt doc for descriptions of log tables in the DB 
git-svn-id: svn://192.168.202.10@2618 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-14 19:02:45 +00:00
mattf 765070842b Added web lead loader phone number length restriction, use system setting to enable 
Added more options to the callbacks bulk move and bulk change admin utilities

git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-05 07:10:09 +00:00
mattf 3e902086e7 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 808c4b1a3b Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 0ba860b164 Added lookup_state option to non-agent API add_lead function, added 10-digit validation if usacan_areacode_check enabled 
git-svn-id: svn://192.168.202.10@2598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-20 15:10:28 +00:00
mattf 5970a54bb4 Added List Merge utility 
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-14 13:10:56 +00:00
mattf 975a1507de Added lead_field_info function to the non-agent API 
git-svn-id: svn://192.168.202.10@2561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-10 03:49:37 +00:00
mattf be8462919d Added update_campaign Non-Agent API function 
git-svn-id: svn://192.168.202.10@2544 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-03 16:13:37 +00:00
mattf 5a6b5daa6d Added new options to enable the recent changes to the UK OFCOM Drop Rate 
calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-16 03:29:38 +00:00
mattf c1764020d2 Added callback_lead_status as dispo_call_url variable, Issue #954 
Added coding to remove tab characters from the data, Issue #953

git-svn-id: svn://192.168.202.10@2531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-11 00:49:17 +00:00
mattf 5b8763d1be Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf 4b815c75b4 Fixed issue with blind monitoring, Issue #924 
git-svn-id: svn://192.168.202.10@2480 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-11 17:36:10 +00:00
mattf 78a313ab42 Fix for ip_relay relay_control on other linux distros 
git-svn-id: svn://192.168.202.10@2476 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-28 22:53:59 +00:00
mattf dc891d5959 Added show_email variable for chat_customer 
Added missing entry_date field on vicidial_list insert on new emails
Fixed issue where non-phone leads were not updating, and a lead_info issue, in vdc_db_query.php

git-svn-id: svn://192.168.202.10@2472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 03:38:25 +00:00
mattf 195170d696 Added recording access options 
git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-16 21:09:28 +00:00
mattf 4dde6be345 Added available_agents and status_link button options as well as validation of active in-group to the chat_customer screen. 
git-svn-id: svn://192.168.202.10@2464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 02:23:52 +00:00
mattf 64c9e30cc6 Added example code for a CRM Iframe agent screen skin(extras/crm_iframe) 
git-svn-id: svn://192.168.202.10@2444 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-29 20:19:59 +00:00
mattf 79a0f91b1b tiny fix to non-agent api doc 
git-svn-id: svn://192.168.202.10@2441 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-26 15:00:53 +00:00
mattf 60ecc3c7df Added session_id(conf_exten) field to output of agent_status, and added logged_in_agents function to the non-agent API 
git-svn-id: svn://192.168.202.10@2440 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-26 14:56:32 +00:00
mattf 7cf98da692 Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found 
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 21:28:58 +00:00
mattf ec27fd5f4f Added dynamic language ability to chat functions 
Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script

git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-19 22:16:43 +00:00
mattf 3dd78ba806 added more chat instructions 
git-svn-id: svn://192.168.202.10@2433 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-17 15:53:03 +00:00
mattf 9aabac5ece fixes for chat 
git-svn-id: svn://192.168.202.10@2429 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 03:39:36 +00:00
mattf 911c4fa86e Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00