mikec
a1b440f32d
fixed date string
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git-svn-id: svn://192.168.202.10@1035 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-20 21:45:52 +00:00
mattf
887f8ba6c2
bug fix for outbound survey campaigns in ALL_outbound AGI script
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git-svn-id: svn://192.168.202.10@1034 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-17 05:40:01 +00:00
mattf
44475e698c
Rewrote 15-minute increment section of AST_CLOSERstats.php report to be more efficient and allow for multi-day calulations
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git-svn-id: svn://192.168.202.10@1033 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-16 15:50:37 +00:00
mattf
c475b01ff3
Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group.
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git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-15 12:19:42 +00:00
mattf
53ecca780d
Added options for call logging in vtiger_search.php
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git-svn-id: svn://192.168.202.10@1031 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-12 09:01:32 +00:00
mattf
f5084b7466
added another queue_log cleanup process to AST_cleanup_agent_log.pl this one for negative call time, usually caused by time sync issues between servers in a multi-server setup
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git-svn-id: svn://192.168.202.10@1030 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-10 10:15:21 +00:00
mattf
e44b751c05
updated docs
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added email option to AST_VDsales_export and other report generating perl scripts
git-svn-id: svn://192.168.202.10@1029 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-09 09:59:34 +00:00
mattf
8a4d1fd127
Added fixed-as400 option to the AST_VD_sales_export.pl script
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changed AST_timeonVDADall monitor links to use 0 prefix instead of 6
other small changes
git-svn-id: svn://192.168.202.10@1028 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-06 04:47:23 +00:00
mattf
3c9a7470a6
Added sip-silence playback before transfers in inbound AGI to fix MoH issue
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git-svn-id: svn://192.168.202.10@1027 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-03 08:15:00 +00:00
mattf
116c1fc8e7
Added Vtiger user synchronization
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Added more options for the vtiger_search.php web form page
Added notification of time sync problems to vicidial.php
other bug fixes
git-svn-id: svn://192.168.202.10@1026 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-02 19:29:25 +00:00
mattf
19a2e0949b
admin.php - Reformatted all listings to same format changed to field selects instead of *
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git-svn-id: svn://192.168.202.10@1025 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-22 10:03:31 +00:00
mattf
64f90d0cf3
Changed campaign_vdad_exten default to 8368 in database
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git-svn-id: svn://192.168.202.10@1024 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-18 14:35:29 +00:00
mattf
7be0779702
Fixed bug in vicidial.php for agent log entries during manual dial calls
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git-svn-id: svn://192.168.202.10@1023 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-11 09:24:22 +00:00
mattf
e9f3e0c4d1
Fixed callerIDnumber bug in AST_VDauto_dial_FILL.pl in branch and trunk
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git-svn-id: svn://192.168.202.10@1022 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-11 00:42:09 +00:00
mattf
0845b9d8a0
Added option to change the server address in the link to recordings in the admin web pages per server.
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git-svn-id: svn://192.168.202.10@1021 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-10 21:49:07 +00:00
mattf
febf693dde
Fixed web form auto launch bug in vicidial.php
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git-svn-id: svn://192.168.202.10@1020 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-09 22:13:19 +00:00
mattf
7f8efc03a0
Added web form target and ability to more easily customize web form variables in vicidial.php
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git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-09 21:32:45 +00:00
mattf
ea8725d6b6
Added another queue_log check to the cleanup agent log script
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git-svn-id: svn://192.168.202.10@1018 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-08 08:07:01 +00:00
mattf
c9257375b4
Fixed callback comments bug in vdc_db_query.php
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git-svn-id: svn://192.168.202.10@1017 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-01 04:25:33 +00:00
mattf
b3fbfef591
fixed blind transfer bug in agent app
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fexed counting bug in admin.php
git-svn-id: svn://192.168.202.10@1016 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-25 14:53:01 +00:00
mikec
71eda417bd
Apparently Asterisk did not like my version from before. Made this
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conversion in Asterisk.
git-svn-id: svn://192.168.202.10@1015 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-24 20:21:26 +00:00
mikec
683168aed4
OpenSuSE install scripts have too many errors and we are working on better ones.
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In the process of changing sip-silence to quicksilence as it works with more than just sip.
Created quicksilence in multiple formats to avoid transcoding it.
git-svn-id: svn://192.168.202.10@1014 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-24 18:37:46 +00:00
mattf
3c1e07523a
fixed backslashes issues with web form variables
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added bulk group change features to web admin
git-svn-id: svn://192.168.202.10@1013 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-19 23:13:17 +00:00
mattf
501e4bcc8e
bulk list activation added from modify campaign screen
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fixed category totals on ALL ACTIVE timeonVDADall report
git-svn-id: svn://192.168.202.10@1012 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-19 12:38:13 +00:00
mattf
79768762a2
small fixes to reports
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git-svn-id: svn://192.168.202.10@1011 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-19 00:41:43 +00:00
mattf
03e8b81153
Added some sorting to agent performance report
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git-svn-id: svn://192.168.202.10@1010 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-18 21:30:21 +00:00
mattf
fed170a40f
Changed lists listing displays with more informationa dn sorting links.
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git-svn-id: svn://192.168.202.10@1009 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-18 14:35:05 +00:00
mattf
640911d5bd
Added another level of timeclock checking to vicidial.php
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updated docs
git-svn-id: svn://192.168.202.10@1008 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-17 00:20:11 +00:00
mattf
cff86f0da6
Added method for purging extra COMPLETE records from queue_log, AST_cleanup_agent_log.pl
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git-svn-id: svn://192.168.202.10@1007 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-14 07:02:09 +00:00
mattf
fce585d07a
more vicidial_agent_log fixes for vdc_db_query.php
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git-svn-id: svn://192.168.202.10@1006 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-14 06:27:47 +00:00
mattf
98a65a1638
updates to italian client version and admin scripts
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git-svn-id: svn://192.168.202.10@1005 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-12 03:53:36 +00:00
mattf
30c5752927
another fix for non-hangups of vicidial agent calls
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git-svn-id: svn://192.168.202.10@1004 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-11 21:37:21 +00:00
mattf
af27f0d3da
fix for non-hangup bug in vicidial.php and vdc_db_query.php
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git-svn-id: svn://192.168.202.10@1003 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-10 20:40:23 +00:00
mattf
79c0beb28a
reworking of vicidial_agent_log to allow for different pause code sessions without taking a call in between.
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fixed error when vicidial_auto_calls record is deleted while in a transfer to an agent(caused by hangup)
git-svn-id: svn://192.168.202.10@1002 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-10 17:57:42 +00:00
mattf
55f1618310
more changes to vicidial reports
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git-svn-id: svn://192.168.202.10@1001 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-10 05:00:27 +00:00
mattf
32813c6293
added many new report features to realtime and closer/ivr reports including inbound-only realtime report
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git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-09 05:35:10 +00:00
mattf
58c970327e
small bug fix for agent performance detail report, inbound AGI change to not double-send calls
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git-svn-id: svn://192.168.202.10@999 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-09 05:29:37 +00:00
mattf
65912716f6
several small bug fixes
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added better carryover of campaign script and preset settings into in-group when those in-group settings are blank
Added to IVR and CLOSER reports
git-svn-id: svn://192.168.202.10@998 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-07 09:34:54 +00:00
mattf
93f387c00d
Added option to not allow vicidial agents to log in if they have not logged into the timeclock, vicidial_user_groups option
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Added 15-minute answered call wait time breakdown section to the inbound/closer report
git-svn-id: svn://192.168.202.10@997 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-06 10:37:11 +00:00
mattf
b1dfbd1a0b
fixes for database deadlocks added to vicidial agent interface scripts
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added mysql logging to AGI VDAD scripts
git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-05 09:53:23 +00:00
mattf
ea1ab3b7f4
added option for 3way calling dial prefix to campaigns
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added full mysql error logging to vicidial agent web interface
git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-04 08:27:55 +00:00
frankw
ea7e0f37df
New version with cleaned up DBI access. To prevent "endless" loops..
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git-svn-id: svn://192.168.202.10@994 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-03 14:05:57 +00:00
mattf
c815816297
added hangup h exten to inbound context of sample extensions.conf files
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git-svn-id: svn://192.168.202.10@993 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-02 20:27:15 +00:00
mattf
e743a2d203
added forced pause code use on agent interface
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several report enhancements
some logging changes
git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-01 13:07:08 +00:00
mattf
713f987b0e
added database optimizations
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added uniqueid to vicidial_closer_log
beta start of IVRstats report
git-svn-id: svn://192.168.202.10@991 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-28 01:43:10 +00:00
mattf
e475bbe2ab
remote agent DROP status fix
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italian translation build update
git-svn-id: svn://192.168.202.10@990 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-26 16:57:13 +00:00
mattf
fd942d32ea
some minor bug fixes and queue_log fix for leave-3way in vdc_db_query.php and vicidial.php
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git-svn-id: svn://192.168.202.10@989 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-26 14:41:19 +00:00
mattf
35ee66d9c8
several small changes to the ALL_inbound AGI script
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altered the AST_CLOSERstats.php to allow for selection of multiple in-groups in report
git-svn-id: svn://192.168.202.10@988 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-24 05:41:14 +00:00
mattf
d5b0a056f1
Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions.
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bug fixes in CLOSER report and agent PHP scripts
git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-23 08:31:31 +00:00
mattf
abc7e3e261
small fix for timeonVDADall report with_inbound
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git-svn-id: svn://192.168.202.10@986 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-22 21:20:06 +00:00