ViciDial/agc_2-X
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13aa9a8626e98a79c9d62fc859b9a100b3f56e00
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344 Commits
Author SHA1 Message Date
mattf 15f59079df Added campaign option to default the search existing leads checkbox on the manual dial screen of the agent interface, as well as reset it after every call 
Added campaign option to hide call log and call count data on the agent screen when viewing lead information
Fixed minor AGI inbound bug for estimated hold time bug if there are no log records

git-svn-id: svn://192.168.202.10@2107 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-24 11:05:25 +00:00
mattf 222b62abb6 Added Max Inbound Calls options to Campaigns and Users to enforce a maximum number of inbound calls received per day per agent 
git-svn-id: svn://192.168.202.10@2104 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-18 13:56:53 +00:00
mattf 200c768ca6 Added new DID filter features for DNC matching and URL DID Redirects 
git-svn-id: svn://192.168.202.10@2099 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-04 17:09:56 +00:00
mattf 902388275b CALLID recording filename variable for outbound AGI process 
git-svn-id: svn://192.168.202.10@2088 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-13 14:34:15 +00:00
mattf 9e1e02dcb1 Added CALLID as a recording filename variable 
Added IMAP and POP3 debug flag option when --debugX used
Added Called Counts List IDs Report

git-svn-id: svn://192.168.202.10@2086 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-13 13:25:04 +00:00
mattf e59d5e16ac Added Agent API functions for preview_dial_action while previewing or manual alt dialing a lead 
Added several lead field options to QM Socket URL

git-svn-id: svn://192.168.202.10@2074 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-16 03:27:54 +00:00
mattf d789f45d98 Added VMAIL_NO_INST options to send calls to voicemail with no instructions playing after the voicemail greeting 
git-svn-id: svn://192.168.202.10@2062 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-26 20:40:20 +00:00
mattf 3a32d5e993 Added called_count logging to vicidial_log and vicidial_closer_log. 
Fixed unanswered agent outbound call logging issue

git-svn-id: svn://192.168.202.10@2046 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-12-10 13:09:34 +00:00
mattf 4eea18c28a Changes to queue_log IVR event logging for new QM features 
git-svn-id: svn://192.168.202.10@2028 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-27 20:20:42 +00:00
mattf 61b5e03d01 Added filtering to AGI processes to help prevent DID SQL injection attacks 
Added nanpa filtering log viewing to new NANPA updating process
Fixed span order in vicidial.php
Fixed issue with list webform overrides in agent interface
other small variable filtering fixes

git-svn-id: svn://192.168.202.10@2023 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-26 01:27:15 +00:00
mattf 746a72582f Several small fixes 
rearranging of javascript variables for HTML display in agent time and peerformance detail reports
adding of PHONE list to agent_monitor.agi script
adding of recording_filename to dispo_call_url

git-svn-id: svn://192.168.202.10@2002 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-18 11:53:20 +00:00
mattf 691e4469a2 Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script. 
git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-16 18:44:34 +00:00
mattf 742456d3d5 Added optional password encryption to web interfaces 
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-11 12:33:50 +00:00
mattf 5efdca33d6 Added PLOGIN lookup option and no-prompt extension feature to the agi-phone_monitor.agi script 
git-svn-id: svn://192.168.202.10@1985 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-20 16:39:28 +00:00
mattf 813765ce6b Added Survey No Response DROP option to send no-response calls to the campaign drop method 
git-svn-id: svn://192.168.202.10@1972 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 11:19:55 +00:00
mattf ffe494719f Added survey_wait_sec campaign survey option 
Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()

git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 05:01:36 +00:00
mattf 6322236f54 Added agi-phone_monitor.agi script to allow better phone-only monitoring of agents using agent user ID or phone extension. Read UPGRADE doc for instructions on how to set up. 
git-svn-id: svn://192.168.202.10@1951 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-03 02:03:12 +00:00
mattf 8dcbf878cd added cm_date.agi file 
git-svn-id: svn://192.168.202.10@1947 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 12:00:35 +00:00
mattf 47569211f5 Added vicidial lead_id and user logging from vicidial values to the NVA recording AGI script 
git-svn-id: svn://192.168.202.10@1944 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-26 19:29:38 +00:00
mattf 158fef32fa small fix for new AMD action feature 
git-svn-id: svn://192.168.202.10@1932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 04:56:41 +00:00
mattf 23244cee01 Added AMD actions for call menu and in-group 
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 02:01:25 +00:00
mattf 89dfb5ae05 Issue #637 fix <karlb> 
git-svn-id: svn://192.168.202.10@1926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-25 00:10:23 +00:00
mattf 76ef12f03d Small bug fixes related to AGI output in ALL inbound and outbound scripts 
git-svn-id: svn://192.168.202.10@1920 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-22 18:04:20 +00:00
mattf 666a583b24 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to: 
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-20 17:41:26 +00:00
mattf 196c51485a Small fix for audio store 
Small fix to estimated hold time calculation in ALL inbound AGI script
Updated Swedish translation and added Swedish button images contributed by DomeDan

git-svn-id: svn://192.168.202.10@1882 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-29 21:33:18 +00:00
mattf 9f3d14d0e1 Added list expiration date feature 
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-26 03:29:40 +00:00
mattf d5c599275e Added call time inbound holiday functions 
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending 
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-21 02:19:31 +00:00
mattf 80023b9a35 Added recording filename variable INGROUP for the In-Group ID of a call 
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-15 11:32:09 +00:00
mattf b594a6ac7f Small change to cn_dnc.agi to allow for campaigns with no lists 
git-svn-id: svn://192.168.202.10@1873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-12 16:42:11 +00:00
mattf 3387e2a2fa small change to the cm_dnc.agi script 
git-svn-id: svn://192.168.202.10@1872 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-11 14:25:24 +00:00
mattf 3effc4a5e7 Added cm_dnc.agi script which allows for easier Call Menu entry of calls into the DNC lists and/or changing of the status to NI/DNC for leads in the system or in a specific campaign 
git-svn-id: svn://192.168.202.10@1871 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-09 22:55:20 +00:00
mattf 98dfef5eab admin.php - Added without-filter output to test filter function, added server option to test call 
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-26 05:52:56 +00:00
mattf 6dd2004c36 Changed Local Channel Resolution status to LRERR to avoid confusion since it isn't related to Least Cost Routing 
git-svn-id: svn://192.168.202.10@1863 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-10 20:14:20 +00:00
mattf f130fb8fb7 Changed survey method HANGUP to not wait for digits, added LCRERR Local channel logging on the ALL outbound AGI script 
git-svn-id: svn://192.168.202.10@1862 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-09 19:13:40 +00:00
mattf f7e225b2c7 Updates to cm AGI script for extended fields 
altered cm.agi script to skip lead updates for extended fields with non-digit responses
Added tabtwo format to CLI lead loader

git-svn-id: svn://192.168.202.10@1861 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-08 11:10:48 +00:00
mattf 1050117ea4 Added extra log updating to cm_status_dial.agi script 
git-svn-id: svn://192.168.202.10@1860 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-27 15:48:37 +00:00
mattf 89e8d57666 Added user_group_status and in_group_status functions to the non-agent-api 
Added new cm_status_dial.agi script

git-svn-id: svn://192.168.202.10@1857 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-13 00:45:56 +00:00
mattf 67bc7d306a Small bug fixes: 
Real-time report, user group restrictions
agent interface, API hangup while dialing
cm_lookup agi, remove non-digits from extension

git-svn-id: svn://192.168.202.10@1853 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-28 20:52:22 +00:00
mattf c9365d032c Several small fixes 
Changed cm.agi to allow inbound logging when lead is defined

git-svn-id: svn://192.168.202.10@1844 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-30 11:31:01 +00:00
mattf 4fdf319f40 Fixed issue with inbound IVR calls not showing up in real-time screen 
git-svn-id: svn://192.168.202.10@1841 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-19 18:12:00 +00:00
mattf 43568a73c4 added optional extended VL fields to AGI scripts 
git-svn-id: svn://192.168.202.10@1840 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-14 02:18:26 +00:00
mattf c8cd121e9a Added option to allow for SQL qualifying of a lead before playing a Call Menu 
git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-06 21:01:55 +00:00
mattf c9b09d1f59 Changed survey opt-in non-agent qm logging to log connection to VDAD agent 
git-svn-id: svn://192.168.202.10@1833 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-06-21 11:41:53 +00:00
mattf ca5a9174d9 Added percentages to real-time report carrier stats 
Added call time restrictions to the inbound daily report
Fixed a small logging bug for manual dial phone calls in vdc_db_query.php
Added commented-out body tag to zoiperweb.php for thin webbar version
Small bug fix in cm_lookup.agi

git-svn-id: svn://192.168.202.10@1830 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-06-18 10:31:59 +00:00
mattf db2534285f added title variable update option to cm_lookup.agi script 
git-svn-id: svn://192.168.202.10@1829 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-06-04 17:40:58 +00:00
mattf 992f95dd5a Added Safe Harbor Audio Field to campaign options which allows for a lead field to be used as an override safe harbor audio on a per-lead basis 
git-svn-id: svn://192.168.202.10@1827 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-30 14:21:16 +00:00
mattf a7393223f1 small bug fix in cm_lookup.agi script 
git-svn-id: svn://192.168.202.10@1821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-22 14:40:30 +00:00
mattf 8b6f48a061 Fixed bug in the call menu timeout option for after hours 
git-svn-id: svn://192.168.202.10@1818 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-17 17:02:34 +00:00
mattf f02c4474f3 Added Dial In-group CID setting to In-Group modification screen to allow for agent manual dial in-group calls to have a specific CID per in-group 
tweaked the Dial In-group code in several places for efficiency and to remove blocking in the ALL inbound agi script

git-svn-id: svn://192.168.202.10@1817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-14 14:02:53 +00:00