ViciDial/agc_2-X
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5efdca33d6604c461016e7bc253f2b830c6b33be
Commit Graph
331 Commits
Author SHA1 Message Date
mattf 5efdca33d6 Added PLOGIN lookup option and no-prompt extension feature to the agi-phone_monitor.agi script 
git-svn-id: svn://192.168.202.10@1985 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-20 16:39:28 +00:00
mattf 813765ce6b Added Survey No Response DROP option to send no-response calls to the campaign drop method 
git-svn-id: svn://192.168.202.10@1972 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 11:19:55 +00:00
mattf ffe494719f Added survey_wait_sec campaign survey option 
Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()

git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 05:01:36 +00:00
mattf 6322236f54 Added agi-phone_monitor.agi script to allow better phone-only monitoring of agents using agent user ID or phone extension. Read UPGRADE doc for instructions on how to set up. 
git-svn-id: svn://192.168.202.10@1951 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-03 02:03:12 +00:00
mattf 8dcbf878cd added cm_date.agi file 
git-svn-id: svn://192.168.202.10@1947 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 12:00:35 +00:00
mattf 47569211f5 Added vicidial lead_id and user logging from vicidial values to the NVA recording AGI script 
git-svn-id: svn://192.168.202.10@1944 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-26 19:29:38 +00:00
mattf 158fef32fa small fix for new AMD action feature 
git-svn-id: svn://192.168.202.10@1932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 04:56:41 +00:00
mattf 23244cee01 Added AMD actions for call menu and in-group 
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 02:01:25 +00:00
mattf 89dfb5ae05 Issue #637 fix <karlb> 
git-svn-id: svn://192.168.202.10@1926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-25 00:10:23 +00:00
mattf 76ef12f03d Small bug fixes related to AGI output in ALL inbound and outbound scripts 
git-svn-id: svn://192.168.202.10@1920 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-22 18:04:20 +00:00
mattf 666a583b24 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to: 
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-20 17:41:26 +00:00
mattf 196c51485a Small fix for audio store 
Small fix to estimated hold time calculation in ALL inbound AGI script
Updated Swedish translation and added Swedish button images contributed by DomeDan

git-svn-id: svn://192.168.202.10@1882 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-29 21:33:18 +00:00
mattf 9f3d14d0e1 Added list expiration date feature 
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-26 03:29:40 +00:00
mattf d5c599275e Added call time inbound holiday functions 
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending 
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-21 02:19:31 +00:00
mattf 80023b9a35 Added recording filename variable INGROUP for the In-Group ID of a call 
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-15 11:32:09 +00:00
mattf b594a6ac7f Small change to cn_dnc.agi to allow for campaigns with no lists 
git-svn-id: svn://192.168.202.10@1873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-12 16:42:11 +00:00
mattf 3387e2a2fa small change to the cm_dnc.agi script 
git-svn-id: svn://192.168.202.10@1872 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-11 14:25:24 +00:00
mattf 3effc4a5e7 Added cm_dnc.agi script which allows for easier Call Menu entry of calls into the DNC lists and/or changing of the status to NI/DNC for leads in the system or in a specific campaign 
git-svn-id: svn://192.168.202.10@1871 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-09 22:55:20 +00:00
mattf 98dfef5eab admin.php - Added without-filter output to test filter function, added server option to test call 
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-26 05:52:56 +00:00
mattf 6dd2004c36 Changed Local Channel Resolution status to LRERR to avoid confusion since it isn't related to Least Cost Routing 
git-svn-id: svn://192.168.202.10@1863 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-10 20:14:20 +00:00
mattf f130fb8fb7 Changed survey method HANGUP to not wait for digits, added LCRERR Local channel logging on the ALL outbound AGI script 
git-svn-id: svn://192.168.202.10@1862 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-09 19:13:40 +00:00
mattf f7e225b2c7 Updates to cm AGI script for extended fields 
altered cm.agi script to skip lead updates for extended fields with non-digit responses
Added tabtwo format to CLI lead loader

git-svn-id: svn://192.168.202.10@1861 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-08 11:10:48 +00:00
mattf 1050117ea4 Added extra log updating to cm_status_dial.agi script 
git-svn-id: svn://192.168.202.10@1860 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-27 15:48:37 +00:00
mattf 89e8d57666 Added user_group_status and in_group_status functions to the non-agent-api 
Added new cm_status_dial.agi script

git-svn-id: svn://192.168.202.10@1857 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-13 00:45:56 +00:00
mattf 67bc7d306a Small bug fixes: 
Real-time report, user group restrictions
agent interface, API hangup while dialing
cm_lookup agi, remove non-digits from extension

git-svn-id: svn://192.168.202.10@1853 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-28 20:52:22 +00:00
mattf c9365d032c Several small fixes 
Changed cm.agi to allow inbound logging when lead is defined

git-svn-id: svn://192.168.202.10@1844 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-30 11:31:01 +00:00
mattf 4fdf319f40 Fixed issue with inbound IVR calls not showing up in real-time screen 
git-svn-id: svn://192.168.202.10@1841 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-19 18:12:00 +00:00
mattf 43568a73c4 added optional extended VL fields to AGI scripts 
git-svn-id: svn://192.168.202.10@1840 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-14 02:18:26 +00:00
mattf c8cd121e9a Added option to allow for SQL qualifying of a lead before playing a Call Menu 
git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-06 21:01:55 +00:00
mattf c9b09d1f59 Changed survey opt-in non-agent qm logging to log connection to VDAD agent 
git-svn-id: svn://192.168.202.10@1833 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-06-21 11:41:53 +00:00
mattf ca5a9174d9 Added percentages to real-time report carrier stats 
Added call time restrictions to the inbound daily report
Fixed a small logging bug for manual dial phone calls in vdc_db_query.php
Added commented-out body tag to zoiperweb.php for thin webbar version
Small bug fix in cm_lookup.agi

git-svn-id: svn://192.168.202.10@1830 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-06-18 10:31:59 +00:00
mattf db2534285f added title variable update option to cm_lookup.agi script 
git-svn-id: svn://192.168.202.10@1829 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-06-04 17:40:58 +00:00
mattf 992f95dd5a Added Safe Harbor Audio Field to campaign options which allows for a lead field to be used as an override safe harbor audio on a per-lead basis 
git-svn-id: svn://192.168.202.10@1827 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-30 14:21:16 +00:00
mattf a7393223f1 small bug fix in cm_lookup.agi script 
git-svn-id: svn://192.168.202.10@1821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-22 14:40:30 +00:00
mattf 8b6f48a061 Fixed bug in the call menu timeout option for after hours 
git-svn-id: svn://192.168.202.10@1818 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-17 17:02:34 +00:00
mattf f02c4474f3 Added Dial In-group CID setting to In-Group modification screen to allow for agent manual dial in-group calls to have a specific CID per in-group 
tweaked the Dial In-group code in several places for efficiency and to remove blocking in the ALL inbound agi script

git-svn-id: svn://192.168.202.10@1817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-14 14:02:53 +00:00
mattf b4ac60ecb1 Added options to allow for an agent to place manual dial calls out as if they were in-group inbound calls. Also allows for no-dial calls that are not actually placed out the telco, but are logged as calls. For more information see the "In-Group Manual Dial" options in Campaign Detail 
git-svn-id: svn://192.168.202.10@1816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-13 05:01:03 +00:00
mattf 3e959c43b2 Added the ability to login with the agent dial-in AGI script only using user and not password, as well as verifying against contact_information instead of vicidial_users, also option to route through call menu instead of redirecting to agent session 
Added ability in the cm_lookup.agi script to log user/comments with the agent ID entered in the Agent dial-in AGI script as well as an option to log the call's uniqueid to the address3 field

git-svn-id: svn://192.168.202.10@1814 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-11 20:29:59 +00:00
mattf 03993cc72c Fix for issue #567 
Fix for ALL_outbound AGI related to ready agents with no in-groups in blended campaign
Fix related to park bug fixed 2 weeks ago, correcting past records in the AST_cleanup_agent_log.pl script
Adjusting of default database values in trunk

git-svn-id: svn://192.168.202.10@1813 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-08 16:13:20 +00:00
mattf d8784afb5e fixed small DID filter bug 
git-svn-id: svn://192.168.202.10@1796 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-03-14 15:13:01 +00:00
mattf 884aad2b21 Fixed ring agent EXTERNAL protocol issue 
updated non-agent-api doc

git-svn-id: svn://192.168.202.10@1781 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-30 22:15:01 +00:00
mattf 418b49930d Changed call time overflow to look at previous day stop time 
git-svn-id: svn://192.168.202.10@1768 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-29 14:21:49 +00:00
mattf 86d042aeac Added Timer Action for Dx_DIAL_QUIET options and timer_rebeep.agi script to allow for periodic beep in agent session required by some organizations to make customers aware of a recorded line 
git-svn-id: svn://192.168.202.10@1767 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-28 01:05:22 +00:00
mattf d1e36d36fd small fixes for max stats in AGI scripts 
git-svn-id: svn://192.168.202.10@1766 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-23 16:49:28 +00:00
mattf f2345e29ae Added Max Daily Stats gathering/updating/display functions 
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-23 14:04:39 +00:00
mattf 2ddf487e00 Added ability to update phone number on a lead when call is looked up through the cm_lookup.agi script from a Call Menu 
Added concurrency check option to agent cleanup log script

git-svn-id: svn://192.168.202.10@1761 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-12 20:33:58 +00:00
mattf b4220a9a02 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign. 
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-02 18:51:29 +00:00
mattf bc4d468eda Added ability to set scheduled callbacks with Agent API. 
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-21 15:31:15 +00:00
mattf c7232efc6c fixed issue with agent alert extension and all-digit audio file names 
git-svn-id: svn://192.168.202.10@1754 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-10 19:29:49 +00:00