Commit Graph
46 Commits
Author SHA1 Message Date
mattf 966564377e Added Dialer Inventory Report options for excluding lists and ranking shifts display order
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-24 21:43:54 +00:00
mattf 11b207a417 Changed limits on seconds to 65000 from 36000(or 30000) in vicidial_agent_log for 3 reports
git-svn-id: svn://192.168.202.10@1563 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-12-07 21:41:06 +00:00
mattf a76a368474 Fixed small bug in outbound report
git-svn-id: svn://192.168.202.10@1544 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-12 14:11:02 +00:00
mattf 60836e245f Added ability to view Inbound Report by selected DIDs instead of by in-groups. Link added to Reports page.
For all level 7 users the links to other admin sections are removed in reports
For the dispo screen on the agent interface the last number dialed is displayed instead of the main customer phone number.

git-svn-id: svn://192.168.202.10@1518 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-14 17:56:48 +00:00
mattf 521a84606a Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-15 04:21:24 +00:00
mattf 5be4d855e6 Added User Group setting for allowable reports to restrict report viewing
Enabled User Group setting for allowable campaigns to restrict report viewing and admin.php activity
Changed level 7 users to only view reports links page
Changed "Admin" link to go to an admin links page instead of Phones listing
Added manual_dial_filter CAMPLISTS_ALL options

git-svn-id: svn://192.168.202.10@1491 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-03 19:02:42 +00:00
mattf 9ea5588dfe Added ability to run selected reports from a mysql slave server
Added date links to timeclock detail user links
Added entry_list_id field to vicidial_list for use in defining list that custom fields were associated with

git-svn-id: svn://192.168.202.10@1477 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-13 04:55:34 +00:00
mattf c2a3ea482b Added popup date select calendar for many of the reports
git-svn-id: svn://192.168.202.10@1338 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-16 05:48:55 +00:00
mattf a8b86304b8 Added ingroup and drop ingroup displays to Real-time report
changed several reports to list menu items in alphabetical order
Added AGENTVMAIL option to all ingroup drop methods in trunk

git-svn-id: svn://192.168.202.10@1336 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-14 23:17:12 +00:00
mattf 82cc9db5fa fixes issues with logging in INBOUND_MAN dial method
git-svn-id: svn://192.168.202.10@1328 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-03 11:49:28 +00:00
mattf 4b6c04a257 fix for issue 298
updated Italian agent translation file

git-svn-id: svn://192.168.202.10@1325 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-02 16:03:53 +00:00
mattf bdeb0634b2 Outbound report bug fixes(bug #262)
git-svn-id: svn://192.168.202.10@1285 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-22 13:49:18 +00:00
mattf 3e7bb74169 Added web-configurable meetme and musiconhold
several bug fixes

git-svn-id: svn://192.168.202.10@1213 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-04 10:49:03 +00:00
mattf 319c92d0cf added list agent script override
fixed minor bugs

git-svn-id: svn://192.168.202.10@1211 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-28 04:26:33 +00:00
mattf 8124e3f74f Added names to select list on the outbound report
Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes

git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-08 07:33:46 +00:00
mattf 0585c0af2e Changed drop percentage limit to allow for decimal values
Changed auto-detected Disconnect and Busy statuses AB ADC
Added optional carrier stats to outbound report and made the bottom graph optional
Fixed inbound AGENTDIRECT bug on systems with certain configurations

git-svn-id: svn://192.168.202.10@1145 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-08 08:17:43 +00:00
mattf e8fe645678 Added dynamic call routing options content in Call Menus
Re-labeled several scripts to refrect proper names

git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-01 07:51:13 +00:00
mattf 2b2bffe598 Added Agent Time Detail report
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-25 03:11:13 +00:00
mattf 9c851d4070 Changed all PHP tags to long tags
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-08 12:08:02 +00:00
mattf 87687bc387 Changed all reports and admin screens to use one of two header templates
Added Calls Export Utility allowing exporting of call and lead data by defining the following parameters: date range, campaigns, in-groups, statuses, lists and user groups. A flat tab-delimited text file is exported

git-svn-id: svn://192.168.202.10@1070 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-11 05:01:54 +00:00
mattf 394129bbcc fixed bug on immediate disconnect calls within MANUAL dial campaigns
added midi files for real-time alert

git-svn-id: svn://192.168.202.10@1063 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-27 19:20:16 +00:00
mattf 25a194b67c Added download to CSV option to agent status and days reports
Added multi-campaign option to VDAD outbound report
Added AST_email_web_report.pl script

git-svn-id: svn://192.168.202.10@1062 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-25 18:38:52 +00:00
mattf ef8a9fe445 more changes to vicidial reports
git-svn-id: svn://192.168.202.10@1001 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-10 05:00:27 +00:00
mattf 78aa22cc19 more queue_log fixes in vicidial.php, vdc_db_query.php and manager_send.php
git-svn-id: svn://192.168.202.10@980 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-20 19:03:28 +00:00
mattf 09e640c727 change in VDAD and CLOSER stats pages to custom category status, not including UNDEFINED
git-svn-id: svn://192.168.202.10@929 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-24 04:18:55 +00:00
mattf 9741542d21 added status categories information to the VDADstats and CLOSERstats reports
git-svn-id: svn://192.168.202.10@927 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:00:37 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-22 22:54:17 +00:00
mattf f818a2aaf0 added status time stats to VDAD and CLOSER reports
added default-alt-dial option to vicidial.php

git-svn-id: svn://192.168.202.10@912 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 07:58:15 +00:00
mattf b0818ecbc5 added DISPO status to timeonVDADall report
fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers

git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 04:40:20 +00:00
mattf ff5360862e added new closer/inbound service level report
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 09:25:09 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-01 09:19:15 +00:00
mattf 7e11962fc1 Changed license to AGPLv2
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf 4ec75ce3a4 admin.php hard-coded block onf CBHOLD as dial status
minor bug fix in VDAD and CLOSER stats pages(length_in_sec >4 changed to 0)

git-svn-id: svn://192.168.202.10@780 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-15 06:52:53 +00:00
mattf ad42f80ca7 changed closer/vdad/performance stats reports to be multi-day capable
git-svn-id: svn://192.168.202.10@749 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-19 05:17:24 +00:00
mattf 7800f71151 added "shift" as a parameter to VDAD stats and CLOSER stats pages, and added definition space for AM and PM shift times in the dbconnect.php script of the vicidial directory to be used by the 4 reports that allow specifying of a script
git-svn-id: svn://192.168.202.10@685 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-08 18:48:46 +00:00
mattf 1e132701c3 small docs updates
fixed call length error for CLOSER-type campaigns for outbound blended calls, vdc_db_query.php

git-svn-id: svn://192.168.202.10@590 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-04-13 16:58:43 +00:00
mattf 5bec20a05a aded status tallies to AST_VDADstats.php
git-svn-id: svn://192.168.202.10@565 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-03-22 04:00:54 +00:00
mattf 9b471706a2 added call-type to status for AST_timeonVDADall.php script
added INBOUND vicidial_live_agents comments for inbound calls
added UTF8 display elements to scripts

git-svn-id: svn://192.168.202.10@505 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-06 16:48:00 +00:00
mattf c2ae3ab01d fixed formatting inconsistencies and spelling mistakes in admin scripts
added new permission enforcement to admin scripts

git-svn-id: svn://192.168.202.10@480 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-24 19:00:41 +00:00
mattf 9ff07b0e3f removed links for depricated server_stats.php script, changed to admin.php?ADD=999999
git-svn-id: svn://192.168.202.10@456 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-09 19:46:35 +00:00
mattf 5c854b2118 added drop percentage out of Answers for FTC compliance, Affected AST_VDadapt.pl and the timeonVDAD and VDAD stats reports
git-svn-id: svn://192.168.202.10@436 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-15 16:47:38 +00:00
mattf 31ff887fa2 added 2000 hopper level to admin.php
added new stats to VDADstats and CLOSER stats reports
fixed minor stats display bug

git-svn-id: svn://192.168.202.10@377 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-11-09 22:26:21 +00:00
mattf e235b4c32a fixed more illegal division by zero bugs in AST_CLOSERstats.php and AST_VDADstats.php scripts
git-svn-id: svn://192.168.202.10@284 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-09-15 14:19:07 +00:00
mattf bd9f137fa4 restructuring of files 6 - install script will not function at this point
git-svn-id: svn://192.168.202.10@22 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:25:55 +00:00
mattf 543ebab11b restructuring of files 5
git-svn-id: svn://192.168.202.10@21 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:10:53 +00:00
mattf 733faad4ff restructuring of files 3
git-svn-id: svn://192.168.202.10@20 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:05:35 +00:00